Crime And Its Effect On The Middle Ages Essay - 931 Words

During the Middle Ages, criminals were punished in many different ways. The punishment was all dependent upon the severity of the crime. Punishments ranged from a simple fine all the way up to a death sentence. There were three types of law that governed the people: natural law, divine law, and customary law. The type of crime was based off of the governing law that was broken. Some of the biggest were crimes against God, crimes against the king, felonies, and commercial crime. The biggest flaw within the court system is that the rich were able to hire better lawyers and those lawyers were able to lessen the sentences. Criminal activity was not taken lightly during the Middle Ages because the objective was to strike fear within the people s hearts and make them tremble at the thought of disobeying the law. Crimes against God or the church increased vastly during the Middle Ages due to all of the controversy going on during this time period. One of the biggest factors that lead to thi s form of crime was The Great Schism. The Great Schism was the division of the western and eastern christians causing there to be one pope in Rome and another in France. This produced a lot of confusion and distrust within the church causing some to lose their loyalty. Crimes could range from lying to the church all the up to heresy. Crimes against the king held some of the biggest punishments there were. The king represented the nation and anybody willing to betray the country was directlyShow MoreRelatedResearch Shows That Schooling Can Prevent Crime Among 18-24 Year Olds1334 Words   |  6 Pagesschooling can prevent crime amongst 16-18 year olds. (Anderson, 2010) Anderson (2010) argues that the mechanism through which schooling affects crime is by removing the teenager from the places where they might commit crimes and reducing the time they have to commit crimes. Teenagers have an allotted amount of time each day which can be consumed by formal education. Since teenagers woul d have less time to be in crime inducing locations, one should expect to see a decrease in crime. One way to increaseRead MorePoverty and Crime (Sociology)1600 Words   |  7 Pages Poverty and Crime A social issue that has always intrigued me was crime (petty crime, violent crime, etc) in impoverished urban areas and the social and economic impact that crime causes in these areas. Before conducting my research into this topic, I have always pondered why crime and poverty are so closely related. Are these two so closely linked solely because of the lack of income in the area? Or are there some other unknown or unexplained reasons that influence crime in impoverishedRead MoreAn Investigation into the Effects of Race on the Perception of Guilt1478 Words   |  6 PagesAn Investigation into the Effects of Race on the Perception of Guilt Abstract The aim is the see whether people are more likely to find a black man guilty of a crime. Having found both a black man and a white man of middle attractiveness out of a choice of 10 photos picked from magazines, subjects were read a short account of a crime and rated the guilt of the offender on a scale of 0 to 10 (with 0 being not guilty). I used subjects aged between 11 and 18, all wereRead MoreThe Immigration Act Of 19241399 Words   |  6 Pagesof presidential policy—from the Age of Mass Migration, which led to the Immigration Act of 1924, to present day policy, which may result in the construction of a border wall. The debate on immigration remains contentious, inspiring emotional and empirical arguments by politicians and the public alike. Many of these aspects are discussed and defined within Abramitzky, Boustan, and Eriksson’s paper â€Å"A Nation of Immigrants: Assimilation and Economic Outcomes in the Age of Mass Migration† and Peri’s paperRead MoreStructural Organization : The Middle River Regional Jail906 Words   |  4 PagesSTRUCTURAL ORGANIZATION The Middle River Regional Jail is a highly structured organization. The jail consists of many units; we toured Intake, Segregation, Work Release, Education, Medical, and the Female Minimum Security unit. Each unit is heavily monitored highly trained officers located in a main control room in order to ensure the safety of both the officers and inmates. Each unit is locked by heavy doors that require authorization to pass through. Inmates are divided up into different housingRead MoreEffect Of Witchcraft On Europe1485 Words   |  6 PagesThe effect of Witchcraft accusations on Europe in the middle Ages Witches, are they real or fake? That question continues to be asked today. However, in the Middle Ages, a time period blurred by war, religious incursions, and disease, witches may have or may have not have existed, but something that was just as bad if not worse did. Witchcraft accusations. Witchcraft accusations unleashed a whole host of new problems such as: rampant persecution and paranoia, and the death of hundreds of thousandsRead MoreThe First Of The Five Periods976 Words   |  4 Pagesthe first status offense an act considering illegals for minors which became unrevised for 300 years. In this period of time the age of the juvenile made a difference. In this period if a child was 7 and under then they could not be convicted of a felony but at the age of 8 they could be convicted of a felony. If accused of a major crime then they at 8 years of age would proceed through the juvenile justice system. In this period of time it was up to the family to make sure the children obeyedRead MoreSocial Construction Of Race And Crime1173 Words   |  5 Pagesare seemingly different representations of race and crime. They are different in how they are constructed for their perceived audience in the majority and the opinion that is supposed to be evoked by the event. Within the public perception of crime in reality there is abundant racism that has been socially constructed over many generations. Whereas media crime is gentrified and critiqued in such a way as to support fears and intrigue into crime through violence from what could rarely happen to theRead MoreWhy People Commit Crime?1417 Words   |  6 Pagescommit crime. Criminologists, Psychologists, Sociologists and even Biologists have all, at one time or another claimed to have an explanation. However, there is one underlying explanation that has been maintained across centuries, presented by various theorists, and to this day, is widely perceived a s truthful. That is the explanation that a certain propensity to commit crime exists within the lower classes of society that does not exist elsewhere. While this may be able to explain some crime, theseRead MoreThe Correlation Between Age And Crime Rates934 Words   |  4 PagesIt has been shown by research that younger age groups have a higher crime rate than older age groups in society. Alfred Blumstein and Richard Rosenfeld (1998) explores some factors that posible contributes to the changing homicide rates. Both of these men have looked into the changes in age-specfic homicide arrest rates. According to Blumstein Rosenfeld (1998) crime rates for persons age 18 and younger than have doubled. The rates for those 30 and above have delinced by about 20-25%. As well as

Girl Interrupted Essay - 986 Words

GIRL, INTERRUPTED by Susanna Kaysen (New York: Turtle Bay Books, 1993) 1. Author: Susanna Kayson was born in Cambridge, Massachusetts in 1948 where she still lives. She is the author of books which are in some parts related to her personal experiences. She worked as a free-lance editor and proof reader until an introduction to an agent set her career in motion. Her novels: The novel that caught the agents attention, Asa, As I Knew Him, was published in 1987 and people were very interested in it. Kaysen followed up the success of her first book three years later with her second novel, Far Afield. Kaysens third and as far as I know last book, Girl, Interrupted has been hugely acclaimed in America and Britain. 2. Subject of the book:†¦show more content†¦She was sent to McLean because of that where she was, as mentioned before, treated for depression and Borderline Personality. But apart from that, we learn almost nothing about her family, friends, or her past. She mentions that one boy liked her so much that he remained in contact with her even while she was in hospital; on one of her visits to him - she had to leave the hospital- he asked her to marry him and she accepted it. This comes as a total surprise to the reader. She mentions that the marriage did not last, and that she has had a number of lovers. Susanna decided to have no children. She wanted to be a writer, and she succeeded. As it is an autobiography it is very hard to find some other important characters. But there are the several doctors, nurses and other clients. There is Lisa Rowe who thinks she is hot shit, and if she could have any job in the world,she would be a professional Cinderella. She is wildest and most hardened of the bunch. She always runs off. â€Å"She ´d had beautiful nails, which she worked on, polishing, shaping, buffing. They said her nails were sharps.† â€Å"She rarely ate and she never slept, so she was thin and yellow, the way people get when they don ´t eat, and she had huge bags under her eyes.† Georgina Tuskin, Susanna ´s roommate, who comes in swiftly and totally, during her junior year at Vassar. She was in the theatre when a wave of blackness broke overShow MoreRelatedEssay on Girl Interrupted Review785 Words   |  4 PagesOne popular cultural myth about the mentally ill is the archetype of the Sexy Crazy Girl, which weve seen in movies, comic books, and music. Losing your grip with reality is not a glamorous subject, but thats not what you get from Girl, Interrupted. It is apparent that all the girls in the movie had some type of dysfunctional personality, and bad things happen to some of them, but it just did not seem realistic. First off, most of the patients prtrayed were young, which made the care facilityRead MoreEssay about girl interrupted review753 Words   |  4 Pages One popular cultural myth about the mentally ill is the archetype of the quot;Sexy Crazy Girlquot;, which weve seen in movies, comic books, and music. Losing your grip with reality is not a glamorous subject, but thats not what you get from Girl, Interrupted. It is apparent that all the girls in the movie had some type of dysfunctional personality, and bad things happen to some of them, but it just did not seem realistic. First off, most of the patients prtrayed were young, which made the careRead More Girl Interrupted vs. The Yellow Wallpaper1078 Words   |  5 Pages The main character in Susanna Kaysen’s, â€Å"Girl, Interrupted† and Charlotte Perkins Gilman’s, â€Å"The Yellow Wallpaper† are similar in the fact that they both were suppressed by male dominants. Be it therapist or physicians who either aided in their mental deformities or created them. They are similar in the sense that they are both restricted to confinement and must endure life under the watchful eye of overseers. However similar their situations may be, their responses are different. nbsp;nbsp;nbsp;nbsp;nbsp;InRead More Susanna Kaysens Journal-Memoir, Girl, Interrupted Essay example1212 Words   |  5 PagesSusanna Kaysens Journal-Memoir, Girl, Interrupted Sane or normal people have wondered at one time or another what it is like in a hospital that houses the insane. Susanna Kaysen opens the door to the reality and true insanity of being a patient in a mental hospital renowned for famous ex-patients, including Ray Charles Sylvia Plath, and James Taylor in her book, Girl, Interrupted. She stays focused on reality and her idea of perception as well as the friendships she acquires in her twoRead MoreGirl Interrupted By Susanna Kaysen1155 Words   |  5 PagesGirl Interrupted is Susanna Kaysen s memoir a series of recollections and reflections of her nearly two year stay at a residential psychiatric program at McLean Hospital in Belmont, Massachusetts. She looks back on it with a sense of surprise. In her memoir she considers how she ended up at McLean, and whether or not she truly belonged there. Each chapter focuses on one aspect of her experience. Founded in the late 19th century, McLean Hospital had been a facility for troubled members of wealthyRead MoreEssay On Girl Interrupted1394 Words   |  6 Pagesto spread awareness on said condition. â€Å"Girl, Interrupted† by Susanna Kaysen is a memoir telling the story of a young girl taken to a psychiatric hospital in the late 60s. The memoir was published in 1993 and continues to have an impact due to its descr iptions of mental illness. By analyzing the memoirist’s descriptions of her time spent hospitalized and her perspective on these experiences, it is evident that Susanna Kaysen’s purpose with â€Å"Girl, Interrupted† is to seek awareness of mental illnessRead MoreGirl Interrupted2674 Words   |  11 PagesAli Cox Psych 350 Steve Illardi 15 November 2012 Applied Paper For this applied paper I chose to read the novel Girl, Interrupted by Susanna Kaysen. In her biography she writes about her time at McLean Hospital, a residential psychiatric facility in Massachusetts. She tells about the experiences she had there, the people that she met, and most importantly her diagnosis; Borderline Personality Disorder. Through reading her novel I was able to see what caused her diagnosis, the symptoms thatRead MoreGirl Interrupted Analysis1122 Words   |  5 PagesJohn Larkins novel, The Pause follows Declan O’Malley, a depressed 17-year-old and his life after attempting suicide. On the other hand, James Mangold’s 1999 film, Girl, Interrupted tells the story of 17-year-old Susanna Kaysen and the way she deals with being diagnosed with borderline personality disorder after a failed suicide attempt, and being placed in an institution. Both texts are focus on around the effects that mental health has on teenagers. The two texts explore the three the mes of supportRead MoreAnalysis of Girl Interrupted2171 Words   |  9 PagesMovie Analysis: Girl, Interrupted. Brittany Clontz Nursing 114 Girl interrupted is a gripping tale of a girl’s maladaptation to the challenges of life. The movie focuses on a young girl named Suzanna Kaysen growing up in the 1960s and struggling with the world around her. Suzanna is admitted to Clarmoore institution after she consumes a whole bottle of aspirin and alcohol to deal with her pain. When admitted to Clarmoore she claims she was not trying to commit suicide, but that she just had a headacheRead More Girl, Interrupted Essay1244 Words   |  5 Pages Girl, Interrupted Part I: Critical Analysis Author: Susanna Kaysen. Girl, Interrupted: New York Division of Random House. Inc 1993. 1.nbsp;nbsp;nbsp;nbsp;nbsp;What is the author’s topic? The author’s topic is about a teenager name Susanna Kaysen. At 18 she voluntarily turned herself into McLean Hospital. 2. nbsp;nbsp;nbsp;nbsp;nbsp;Identify the author’s main idea(s). In other words, what is the main point the author is attempting to make about

Advantages and Disadvantages of E-Learning-Samples for Students

Question: Compare and Contrast the views of different authors regarding the benefits and issues connected to both online learning and face-to-face learning in higher education. Answer: Recent generation is witnessing that students are adapting to online study procedures besides the traditional styles of learning. Both of the procedures have advantages and disadvantages. Literature search will be done from various databases like Pubmed, Google scholar, and others with the use of proper search terms. The selected articles have been reviewed to gather information which had been listed below. Researchers like Kulkarni et al. (2015) have praised the medium of online learning by stating that it is the most convenient means of learning. It does not require any important components except computer or a Smartphone with an internet connection. An individual possessing them can access information and learn them from anywhere in the world and at any time. Distance has no longer been the barrier in this kind of learning, both in professional and personal fields. Researchers like Van Noorden (2014) are supporter of this fact and are of the opinion that corporate trainings have largely been benefitted in resource saving. This method of learning has the ability to reach unlimited number of individuals quickly and regardless of their location. Another advantage is that it is flexible and allows students to learn at their own pace. Students get the freedom to build their own learning schedule and can choose themselves what to learn and when to learn. This creates less pressure and keep s the students stable and tension free. Moreover, this kind of learning is also cost effective (Wang et al. 2013). It saves travel and accommodation expenses and cuts the budgets used on training materials. Saving money on academic expenditures can help learners who have low socio-economic backgrounds. Moreover, it is also helping organizations to cut their budgets for booking auditoriums, assigning resources for each of the trainees, hire trainers and others. Another benefit is that it can be tailored according to meet the needs of the people as various materials are prepared by different professionals on the internet which address all the learning behaviors and can accommodate all the learning preferences. Wide variety of learning tools and methods can be used to support learning of all needs. Moreover, they are immediate, meaning learners can take assistance with immediate access to additional online information to venture the topic where they have got stuck or can develop ideas on them. Online study material is constantly being updated according to recent discoveries and works and so they give current information. Some of the researchers are of the opinion that online studies have limitations as well. It is called a solo act. It does not become easy for many learners to participate in online discussion forums or engaging effectively with instructors or virtual classmates. Many students need personal contact to clear out many queries from their educators and trainers to learn successfully. However these are not possible to solve them. Some type of learning process becomes difficult to be addressed online and some queries even get lost among many inquiries. This makes them feel lack of support and reassurance (Arkorful and Abaidoo 2015). Secondly, another issue also stated by researchers is that too much time spent in front of the computer or on mobile screens becomes harmful for many students. They may suffer from poor vision, strain injuries and many other similar physical issues. Sitting postures, desk height and many others if not maintained correctly, may harm the students physical health. Unlike traditional learning, this method of learning lacks the tracking of progress and falling behind of students. Many students may not be matured enough for maintaining self discipline and may not be enough motivated to maintain a proper scheduled online studying course. Hence, this may act as a barrier where students lack self discipline (Glance, Foresay and Riley 2013). Moreover the online tutors cannot control their students where the students may get the materials but may not pay attention while going through the materials. So a lack of control may be felt by online tutors as well. The traditional method of face to face learning is effective according to many researchers. Face to face learning is very effective because it helps the tutors to gauge their students level of engagement. They can also gauge about their attentiveness as well as comprehension. Students questions help the professors with immediate feedback helping them to understand the level of understanding of the students and to maintain a proper difficulty level. Secondly, it also helps in building of the collaborative environment. Here synchronous peer to peer as well as student to faculty conversations helps students in receiving immediate individual feedback as well as mentorship (Quio and McDougall 2013). This helps in developing speaking and argumentation skills of the students and also forms lasting interpersonal relationships. Some students find face to face classes more suitable for learning as they can engage with their professors and get immediate response to their questions and concerns helping them to develop their motivation. It makes them more disciplined due to following classes according to schedules, preparing work and presenting them in classes (Agosto, Copeland and Zach 2013). Class time becomes a routine part of their schedule. Moreover, seminar style courses help in providing an upper-level and graduate pupils a unique learning experiences which cannot be fully replicated by online learning procedures (Kyndt et al. 2013). There are many disadvantages which are also mentioned by the researchers over time. In face to face study classrooms, faculty members cannot provide individualized and customized learning experiences. Therefore, students who need extra time to understand certain concepts may not find their procedure beneficial. Moreover, this type of classes, mainly require students to be present in person which may be difficult for persons attending part time jobs or full time jobs as they have to arrange their schedules accordingly. Al Qahtani and Higgins (2013) are of the fact that large classroom challenges have management issues as students arrive and leave throughout the classes, engage in extensive multitasking and may even distract other members of the class affecting the latters learning concentration (Kemp and Grieve 2014). More charges of accommodation, conveyance, meal facilities and others for attending face to face study sessions may affect financially to students. Therefore from the above discussions, it becomes clear that both the systems have their own advantages and disadvantages and therefore students should try to choose the options which seem suitable for them from all aspects. References: Agosto, D.E., Copeland, A.J. and Zach, L., 2013. Testing the benefits of blended education: Using social technology to foster collaboration and knowledge sharing in face-to-face LIS courses.Journal of education for library and information science, pp.94-107. Al?Qahtani, A.A. and Higgins, S.E., 2013. Effects of traditional, blended and e?learning on students' achievement in higher education.Journal of computer assisted learning,29(3), pp.220-234. Arkorful, V. and Abaidoo, N., 2015. The role of e-learning, advantages and disadvantages of its adoption in higher education.International Journal of Instructional Technology and Distance Learning,12(1), pp.29-42. Glance, D.G., Forsey, M. and Riley, M., 2013. The pedagogical foundations of massive open online courses.First Monday,18(5). Kemp, N. and Grieve, R., 2014. Face-to-face or face-to-screen? Undergraduates' opinions and test performance in classroom vs. online learning.Frontiers in psychology,5. Kulkarni, C., Wei, K.P., Le, H., Chia, D., Papadopoulos, K., Cheng, J., Koller, D. and Klemmer, S.R., 2015. Peer and self assessment in massive online classes. InDesign thinking research(pp. 131-168). Springer International Publishing. Kyndt, E., Raes, E., Lismont, B., Timmers, F., Cascallar, E. and Dochy, F., 2013. A meta-analysis of the effects of face-to-face cooperative learning. Do recent studies falsify or verify earlier findings?.Educational Research Review,10, pp.133-149. Qiu, M. and McDougall, D., 2013. Foster strengths and circumvent weaknesses: Advantages and disadvantages of online versus face-to-face subgroup discourse.Computers Education,67, pp.1-11. Van Noorden, R., 2014. Online collaboration: Scientists and the social network.Nature,512(7513), pp.126-129. Wang, C.H., Shannon, D.M. and Ross, M.E., 2013. Students characteristics, self-regulated learning, technology self-efficacy, and course outcomes in online learning.Distance Education,34(3), pp.302-323

Resort Management Roles and Responsibilities

Question: Discuss about the Resort Management for Roles and Responsibilities. Answer: Introduction: There are a series of responsibilities that resort need to manage effectively. From managing the staff in several department and keeping up to on the trends to assure that the customers are comfortable as well as satisfied with the stay; thereby the resort manager needs to be qualified professional to handle this increasing range of responsibilities. The roles and responsibilities of the employees of the resort could vary based on the type of the resort. Thus, to understand the roles and responsibilities of one particular category of resort staff, the report considers Legion E-Sport Resort, which is situated in Phoenix Island, Sanya, China. The gross floor ratio of the resort is around 47.00%. The current report focuses on the primary responsibilities of front house staff of Legion E-Sport Resort. Role of and primary responsibilities of the front staff Primary responsibilities- The people who work at the front desk of the resort are the person that visitors see when they walk in and out. The posture and the gesture of the receptionist makes the visitors ask for help and information and because of this reason receptionist needs to be clued up on the things going around the resort. The receptionists may turn to the receptionists for information regarding the areas, where they could eat, sit and enjoy trip. The front office staff or the receptionists need to perform all of the major duties such as directing phone calls, filling as well s replying to faxes and replying to the mails. The receptionist also should take the responsibilities of keeping the record of staff that have not come and come to the office. The personnel involved in this particular job role need to ensure all files, papers and documents are kept confidential, especially the customers information and billing transactions. The receptionist might have to help the office clerk whenever they require help it. This may require the receptionists to do invoice preparation, filling, updating system work, data entry and photocopying. Moreover, the front office staff or the receptionists need to arrange the travel for the manger of the resort going the meeting and making sure that they have the accommodations. Sometimes, the front office staff have to ensure that office equipments supply is always replenished as well as in operational order. This may include the computers, photocopiers and the basic equipments such as stationary. As mentioned by Ali, Hussain and Ragavan (2014) the front office staff have to take the responsibility by teaching the junior the ropes and helping the junior employees get through the day and showing them how to take care of the their jobs. Furthermore, it is also the responsibility of the front office staff to ensure that the junior staff does what required to be done and the jobs are done as well as the front office house is in uniformed state. Primary responsibilities It is very evident that night audits have to take a large variety of responsibilities starting from posting room charges on guest accounts. The night audits have to perform the duty of processing visitor charges voucher and crediting card voucher. The night audits sometime take the responsibilities transferring charges and depositing to master accounts. It is observed that some large resorts put a wide range of duties and responsibilities on the night audits; even sometimes, few tasks may not come under the responsibility of the night audit but due to the unavailability of the staff, the night audit perform that task. The responsibility of the night audit extends to the task of monitoring the current account status of coupon, discounting as well as other promotional programs. Most important duty of the night audit is to keep the track of room revenue and occupancy percentage as well as other front office statistics. It is also identified that all cash check, credit card activities ar e usually conducted by the night audits in the resort. Daily routine task of Night audits- As the daily routine task, the night audits perform the task of checking figures, posting and preparing the documents for accuracy. The night audits tend to record, keep, access as well as analyze the financial information. Furthermore, they take the responsibility of balancing the days charge and making correction as required. As mentioned by Ali and Amin (2014), the night audits have the ability to function as a front desk agent particularly in terms of check in and checkout procedures. Cooperation with others: It is necessary for the night audits to cooperate with the other colleagues in the workplace. In addition, the resort provides the appropriate training and development session for the staff for building an effective organizational culture. For example, the some employees may run late or may not come; in such situation, the organization needs to arrange the work by other staff. Thus, employees of each department have been trained with such behavior and practice. Reservations Primary responsibilities- The reservation agents of the resort take the responsibility of processing reservations by mail, telephone, telex and central reservation system referral. In addition, the reservation agent of the Legion E-sport resort has to process the reservations from the sales office as well as other hotel department. People performing this particular job role need to know the type of room available as well as location and their layout. They should know selling status, rates as well as benefits of all package plans. The reservation agents of the resort must know the credit policy and the process of coding each reservation. The reservation agents need to create as well as maintain reservations records based on the current dates and alphabetical listing. In addition, they may have to determine the room rates based on the selling tactics of the hotel. As put forward by Canavan (2014), the reservation agent of the resort should enhance the skills of communicating the reserv ation information to the front desk. They should have proper knowledge and information regarding the hotel policy on guaranteed reservations as well as no-shows. Daily routine task of reservation agent- The reservation agent of the hotel needs to process advanced deposits on the reservations and track future room availabilities based on the reservations. As the daily responsibility, the reservation agent of the resort needs to develop the revenue of the room and occupancy forecast. Cooperation with the others- As put forward by Carroll and Buchholtz (2014) the reservation agents of the resort should have good communication skills to interact with the visitors and other staff that are working in the resort. Reservation agents should also have the skills of decision making as sometimes the senior reservation agent or the leader may not come, in such situation, agents could use the skills to handle any unexpected situation. Primary responsibilities The concierge of the resort plays a large range of duties and responsibilities to promote the effectiveness of the operation. The concierges improve a strong knowledge of the resorts facilities and services of the surrounding community. The concierges of the resort provide the visitors with information regarding the attraction, facilities, services and activities in and outside the area of the resort. As the major responsibility of the job, the concierge prepares the guest reservation for the theater as well as other type of entertainment when necessary. The concierge needs to organize special functions as directed by the management. As the duty of their job, the concierge of the hotel need to ensure that all necessary equipment maintained properly with sufficient stock for regular operation. The concierge also takes the responsibilities of ensuring that orderliness as well as safety guidelines across the lobby as well as front door areas. Daily routine task of the concierge in the resort- As the daily task, the concierge of the resort need to maintain develop and maintain a clean, healthy as well as safety-working environment. The people involved in this particular role need to coordinate guest request for special service or the equipment with the special department. The concierge also needs to contact the roomed guest periodically to ascertain any particular needs as well as handle customer complaints and resolve the issues to the extent possible. Coordination with others: Concierge needs to learn the skills of approaching the guest regarding the needs. They should learn the posture and gesture while communicating with others. This might help them to even communicate with the senior colleagues in the resort. Guest Serving- Bell Staff, Door staff and Valet parking Primary responsibilities- The bellboy of the resort needs to check the daily arrival list of VIP guests with the special requirement. The bell staff of the resort needs to ensure the collection as well as delivery of visitor luggage as well as the equipment on time. As put forward by Ali and Amin (2014), the bell staffs are the people who take care of the baggage services and the services are constraints between the lobby area and the guest room. On the contrary, the door staff of the resort takes responsibility of providing the curb side baggage and services. The door attendants also take the responsibility controlling the traffic at the hotel entrance. Conversely, Valet parking staff provides parking service for guest automobiles. In addition, the Valet parking attendants are also responsible for the security of vehicles that are moved to as well as from the hotel entrance. The Valet parking staff is not supposed to take care of their care without issuing a receipt to the guest. Li kewise, it is the responsibility of valet parking staff to keep the cards in the secure area and issue by the qualified personal. References Ali, F., Hussain, K., Ragavan, N. A. (2014). Memorable customer experience: Examining the effects of customers experience on memories and loyalty in Malaysian resort hotels.Procedia-Social and Behavioral Sciences,144, 273-279. Ali, F., Amin, M. (2014). The influence of physical environment on emotions, customer satisfaction and behavioural intentions in Chinese resort hotel industry.Journal for Global Business Advancement,7(3), 249-266. Canavan, B. (2014). Sustainable tourism: development, decline and de-growth. Management issues from the Isle of Man.Journal of Sustainable Tourism,22(1), 127-147. Carroll, A. B., Buchholtz, A. K. (2014).Business and society: Ethics, sustainability, and stakeholder management. Nelson Education. Goodhart, C. A., Schoenmaker, D. (2014). The ECB as lender of last resort?.VOX CEPRs Policy Portal. Kasim, A., Gursoy, D., Okumus, F., Wong, A. (2014). The importance of water management in hotels: a framework for sustainability through innovation. Journal of Sustainable Tourism, 22(7), 1090-1107.